Shipping policy

Shipping Information & Disclosure

At ZincCart, we curate and promote the best products from top-rated Indian suppliers and marketplaces. Please note that ZincCart does not directly ship, handle, or deliver any physical products.

1. Who Ships Your Order?

When you click a link on our site and complete a purchase, your order is fulfilled and shipped directly by the third-party seller or brand partner. Each seller has their own shipping carrier (such as Delhivery, BlueDart, or Ecom Express).

2. Estimated Delivery Timelines

Shipping times vary depending on the specific seller and your location in India. Generally:

Processing: 1–3 business days.
Standard Delivery: 3–10 business days across India.
For the most accurate delivery date, please refer to the shipping estimate provided on the final checkout page of the seller's website.

3. Shipping Costs

Shipping fees are determined by the third-party seller.

Many of our partners offer Free Shipping on orders above a certain value (e.g., ₹500).
Any shipping charges will be clearly displayed before you finalize your payment on the partner's site.

4. Order Tracking

Once your purchase is complete, the seller will send a tracking link to your registered email or mobile number via SMS.

Note: ZincCart does not have access to your private tracking information. Please contact the seller’s customer support for real-time updates on your package.

5. Damaged or Lost Shipments

Since the shipping contract is between you and the third-party seller, ZincCart is not responsible for items lost or damaged in transit. * Action Step: If your package arrives damaged, please take photos immediately and contact the seller’s support team within 48 hours to claim a replacement or refund under their policy.